Dear customers

We value your trust and thus make every effort to make your shopping experience safe and enjoyable. Personalized Pet Care employs highest security standards at all times to ensure the protection of all your personal data from unauthorised access or use.

Your order, personal data as well as your credit card details are protected by technical encryption and an additional authorisation process - both when transferring data and saving data on our servers.

Collecting and using your data

We collect information about you for two reasons: to process your order and to provide you with the best possible service.

The personal data you submit at Personalized Pet Care will not be passed on to any unauthorised third party outside the company.

State-of-the-art technical standards

For store transactions Personalized Pet Care uses the Protx secure online payment system. (see Protx Privacy Policy)

Security of payment transactions

Payment by credit card is completely safe and transaction data is kept secure at all times. (see Protx Security Policy)